SMS history enables you to see all the messages sent to a specific tenant upon delivery. This will enable the account handlers to trace down either the SMS has been delivered to the recipient or not.
Step 1: On the Dashboard upon login, navigate the tenant Tab and click on the tenant search box which enables you to search the tenant by tenant code, by name or by phone number.
Step 2: Upon searching the tenant you will be redirected to the tenant account.
Step 3: On the tenant account, click on the tenant menu, go to communication and choose SMS History.
Step 4: On the SMS history pop up, choose the start date and the end date and click ok.
Step 5: A pop window showing the tenant SMS History will appear.